How to Save with Relay Rewards

Relay Rewards is Amazon Relay’s exclusive program, offering carriers of all sizes tiered benefits and cash bonuses for their dedication to on-time and safe deliveries. Whether you’re an independent operator or managing a fleet, Relay Rewards recognizes top-performing carriers who uphold Amazon’s high standards for safety, trust, and performance. With this program, you can climb the tiers and unlock exceptional benefits while growing your business.

What is Relay Rewards?

Relay Rewards is a unique program designed to reward Amazon Relay carriers for their outstanding performance. By maintaining high operational standards, carriers can move beyond the Basic tier to unlock exclusive perks and opportunities. Starting from your first haul, you are eligible to join the program and begin accessing tier-based benefits.

Key Benefits of Relay Rewards

• Promotional Bonuses: Earn additional income on select loads during special promotions targeting specific regions, load types, or dates. Bonus amounts grow with each higher tier, and payouts are typically processed within three weeks of the promotion’s end.
• Deals and Discounts: Reduce operating costs with access to Amazon’s negotiated rates on fuel, insurance, truck rentals, tires, maintenance, and other essentials.
• Priority Booking Offers: Gain exclusive access to certain high-value loads reserved for top-tier carriers.
• Dedicated Support Hours: Enjoy faster, priority assistance from Amazon Relay’s customer support team.
• Amazon-Branded Gear: Move up the tiers to receive exclusive Amazon swag as a token of appreciation for your dedication.

The more you haul, the more you benefit from this program, helping you streamline your operations and grow your trucking business efficiently.

How Relay Rewards Works

Your company’s tier in Relay Rewards is evaluated and updated on the 5th of every month, based on the previous month’s performance. This regular update ensures fairness and accuracy, allowing carriers to stay motivated and consistently improve.

Eligibility Criteria

1. Performance Score: This score measures on-time and safe delivery, determining the volume and quality of loads you can book. Your tier is based on your lowest monthly performance score.
2. Engagement: The total miles driven during the previous month, with thresholds depending on the number of verified drivers in your fleet.
3. Tenure: How long your company has been actively working with Amazon Relay.

Even if your company drops a tier, you won’t lose access to deals or discounts you’ve already secured. However, requalifying for higher-tier benefits will require meeting performance and engagement benchmarks again.

How to Start Earning with Relay Rewards

Getting started with the program is simple. Begin by reviewing the carrier requirements to ensure Amazon Relay aligns with your business goals. Once ready, you can apply through the desktop site or the Relay Mobile App available on iOS and Android. After signing up, start hauling loads and watch your tier grow as you earn more benefits.

This program is designed to motivate consistent excellence, and the rewards are worth the effort. As you progress, the program helps maximize your profitability and strengthen your position in the competitive trucking industry.

Important Information About Relay Rewards

The Relay Rewards program is subject to updates and modifications, so stay informed by referring to the official documentation in the carrier portal. Currently, this program is available exclusively in the United States. All data collected through the program is governed by Amazon’s privacy policy, ensuring your information remains secure.

With Relay Rewards, your hard work pays off, offering unmatched benefits to grow your trucking business and achieve long-term success. Apply today to start hauling smarter and earning more!